Yes! We understand that sometimes you need an item cleaned in a hurry. We do offer same-day or express services for certain garments, depending on the current workload and the complexity of the cleaning required. We recommend calling ahead or dropping by early to confirm availability.
Our standard turnaround time for dry cleaning is the next day in most circumstances and sometimes up to 2–3 business days. However, if you have a special request or a rush order, please let us know—we’ll do our best to accommodate your needs.
Absolutely! We have skilled seamstresses and alteration specialists on-site to handle everything from simple hemming and button replacements to more complex alterations like resizing suits or gowns. Feel free to drop by for a fitting or consultation.
Yes! We clean delicate and specialty items such as wedding dresses, drapes, leather, suede, and more. These items may require specialized processes or additional time, so please inquire for specific details and pricing.
Certainly. We have experience providing dry cleaning and laundry services for hotels, restaurants, and other businesses that require ongoing service. Contact us directly for a custom quote based on your volume and needs.
Yes. We currently offer pickup and delivery for commercial and select residential customers in certain Fort Worth areas. Please contact us to see if your location is eligible and to learn about scheduling and pricing.
Yes. We use modern, eco-friendly cleaning solutions and processes that minimize our environmental impact while still delivering exceptional cleaning results. If you have specific green cleaning requests, please let us know.
It’s helpful to check your pockets for loose items, remove any belts or accessories, and note any specific stains or concerns you may have. The more information you provide about the stain (e.g., what caused it), the better we can treat it.
We accept all major credit cards, debit cards, NFC tap pay, and cash. If you have specific billing arrangements (for instance, business accounts), we can work with you to set up a convenient payment plan.
Absolutely. We offer pressing services as a standalone option if your garments are already clean but just need that crisp, fresh-from-the-press finish.
We value our customers and occasionally run promotions or offer loyalty programs. Sign up for our newsletter or follow us on social media to stay up-to-date on special offers and discounts. (Military discount only)
The frequency depends on how often you wear the item and the type of fabric. For example, suits worn regularly in a professional setting might need cleaning every few wears, while formal gowns may only need cleaning when visibly soiled or after an event.
Yes. While the plastic wrapping protects your clothes from dust or moisture during transport, it’s a good idea to remove the plastic before storing garments to allow the fabric to breathe and prevent moisture buildup.
Dry cleaning involves the use of dry cleaning solvents in a special machine that washes and dry’s clothes in one cycle. Laundering involves the use of water to “wash“ clothes in a washing machine. Both dry cleaning and laundering (wet cleaning) processes include a pre-spotting process and then the cleaning in either the dry cleaning machine or the washing machine.
Yes, our alterations do not change any of the makeup of your garments so it is perfectly safe to have them dry cleaned.
Absolutely, we return all garments in plastic bags that are safe on your fabrics.
Ray's Custom Cleaners